Patient Testimonials | Dr. Friedman

Judy Talks About Getting Extensive Work Done Under Sedation

I've probably been coming here a good 15 years. And the staff has been awesome. They're a group of trained professionals that focus on you. They are very accommodating, and they always treat you with courtesy and professionalism, and make you feel at home.

So when I first came to Dr. Friedman, he took one look at my mouth and realized that whoever had worked on my teeth previously had done a terrible job. And I knew this because of the fact that I was in severe pain. And many of the fillings and whatnot were bothering me and hurting. So Dr. Friedman systematically went through my mouth and removed and fixed all the previous work done so that it was in good working order and that I was able to be relieved of the pain, and able to eat again, and feel comfortable.

I am a very apprehensive patient. I have severe anxiety. And because of the work that was done before, I was in severe pain when they did the work. Dr. Friedman assured me that when he performed his work on my mouth that I would not feel any pain. And he offered sedation. So there are certain procedures that I do do with sedation because I just can't handle it and I have the anxiety, which works very well for me because I know when I come here, no matter what Dr. Friedman's gonna do, I know that I'm gonna have good workmanship and that I will not feel any pain.

Dr. Friedman has been more than responsive to my dental needs. There have been several times where I've had abscesses that have occurred at night or over the weekend where I've been in severe pain. I've either instant messaged him, or Facebook messaged, or text him personal on his personal cell phone. And within 15 minutes, he's responded and he's even opened the office for me to come in so that he can take a look at, alleviate the pain, prescribe antibiotics in order to allow him then to do the dental work that's necessary. So not only is he a wonderful dentist during the week, but I know that I can always count on him and his staff to be responsive for my needs on the night, on the weekend, holidays. It doesn't matter. He puts you first. And he's very conscientious about his patients and to ensure that we're not in pain.

I love my smile. I think it's awesome. I feel comfortable with it. And very happy with the work.

Terry Talks About How Doctor Friedman Removed All Anxiety From Sedation to Regular Checkups

Newman Springs Dental Care is my happy place. When I tell people I'm going to the dentist, and they say, "Oh, I'm sorry," I say, "Oh no, no. I love going there." The staff here is fabulous. They have such a great camaraderie, so you know that they're happy working here. The one thing I would say is that they have a way of making you feel like you are their favorite patient. Everybody has that way about them here, and I think that starts at the top with Dr. Friedman. It's a great place to come, and from the very first time I came here, they just went out of their way to make sure that I was not just physically comfortable, but emotionally comfortable, because I had a lot of trepidation coming here. I didn't have good growing-up dental experiences, so coming here was hard, for me to make the phone call, just to come, but boy, was I glad I did, absolutely.

I had probably seen about eight different dentists before I came here. Generally I would go when I was in pain, because I had never had a good experience, so it took a lot for me to even walk into an office. When I came here, it was a very different experience. Everybody here was friendly. They were very concerned that I was comfortable, physically and emotionally at the same time. They took their time to explain everything to me as we went through just basic X-rays and things: "This is what we're doing next." They asked permission before they did everything, explained in great detail what was happening, and then I spent time with Dr. Friedman, and he put together a treatment plan for me, so I knew exactly what I needed to have done so that I would be able to eat without being in pain. I'd be able to smile without covering my mouth, so I left here feeling like, "Okay, I can do this. I can come back to this place," and I'm not afraid to come back. Just a little bit, but I'm going to come back anyway. I just never looked back. It's always been just a great experience every time I come here.

I think with my son and his wife, and their children, they just know that I love coming here, so I didn't have to say much. The grandchildren are 4 and 7, so they had seen a dentist before, but I don't know what made them want to change, but they had no qualms about coming here, and they live about 45 minutes from here, as do I. We make the trip to come here because it's worth it, but the kids love coming here. They really do, and of course the staff knows that they're my grandchildren, so they're talking about me to the staff, and it just feels like a home to them. They're very comfortable here. I know, even my daughter-in-law will text me, "Dr. Friedman saved me again," so it's a great ... it's great. I always tell people, if they're looking for a dentist, that this is the only place to go. I don't know why anybody would go anywhere else, I just don't.