Patient Testimonials | Dr. Friedman

Terry Talks About How Doctor Friedman Removed All Anxiety From Sedation to Regular Checkups

Newman Springs Dental Care is my happy place. When I tell people I'm going to the dentist, and they say, "Oh, I'm sorry," I say, "Oh no, no. I love going there." The staff here is fabulous. They have such a great camaraderie, so you know that they're happy working here. The one thing I would say is that they have a way of making you feel like you are their favorite patient. Everybody has that way about them here, and I think that starts at the top with Dr. Friedman. It's a great place to come, and from the very first time I came here, they just went out of their way to make sure that I was not just physically comfortable, but emotionally comfortable, because I had a lot of trepidation coming here. I didn't have good growing-up dental experiences, so coming here was hard, for me to make the phone call, just to come, but boy, was I glad I did, absolutely.

I had probably seen about eight different dentists before I came here. Generally I would go when I was in pain, because I had never had a good experience, so it took a lot for me to even walk into an office. When I came here, it was a very different experience. Everybody here was friendly. They were very concerned that I was comfortable, physically and emotionally at the same time. They took their time to explain everything to me as we went through just basic X-rays and things: "This is what we're doing next." They asked permission before they did everything, explained in great detail what was happening, and then I spent time with Dr. Friedman, and he put together a treatment plan for me, so I knew exactly what I needed to have done so that I would be able to eat without being in pain. I'd be able to smile without covering my mouth, so I left here feeling like, "Okay, I can do this. I can come back to this place," and I'm not afraid to come back. Just a little bit, but I'm going to come back anyway. I just never looked back. It's always been just a great experience every time I come here.

I think with my son and his wife, and their children, they just know that I love coming here, so I didn't have to say much. The grandchildren are 4 and 7, so they had seen a dentist before, but I don't know what made them want to change, but they had no qualms about coming here, and they live about 45 minutes from here, as do I. We make the trip to come here because it's worth it, but the kids love coming here. They really do, and of course the staff knows that they're my grandchildren, so they're talking about me to the staff, and it just feels like a home to them. They're very comfortable here. I know, even my daughter-in-law will text me, "Dr. Friedman saved me again," so it's a great ... it's great. I always tell people, if they're looking for a dentist, that this is the only place to go. I don't know why anybody would go anywhere else, I just don't.